TERMS & CONDITIONS
TERMS AND CONDITIONS
- Introduction: These terms and conditions (the “Terms”) govern your use of our website and the purchase of any products through the website. By accessing or using our website and/or purchasing any products through the website, you agree to be bound by these Terms.
- Orders: All orders placed through the website are subject to acceptance by us. We may choose not to accept your order for any reason, and will not be liable to you or anyone else in those circumstances.
- Payment: Payment for products must be made in full prior to dispatch of the products. All prices are in AUD and are inclusive of any applicable taxes.
- Delivery: Delivery of products will be made to the address specified by you at the time of your order. We will use commercially reasonable efforts to deliver products within the estimated delivery times specified on the website, but we do not guarantee delivery by such dates.
- Returns and Refunds: Our returns and refunds policy is set out in more detail in the Refund Policy below.
- Warranty: All products come with a limited warranty, which is set out in more detail in the Refund Policy below.
- Limitation of Liability: To the fullest extent permitted by law, including the Australian Consumer Law, we exclude all representations, warranties, conditions, and guarantees relating to the website and the products.
- Changes to Terms: We may change these Terms from time to time and the changes will be effective immediately upon posting on the website. Your continued use of the website and/or purchase of products through the website will be deemed acceptance of the updated terms.
REFUND POLICY
- Introduction: Our goal is to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund policy as set out in this Refund Policy.
- Product Handling: Any products you wish to return, must remain refrigerated (<5ºC).
- Returns: If you wish to return a product, please contact us within 14 days of receipt of the product to obtain a return authorisation.
- Refunds: We will provide a full refund for the purchase price of the product, excluding shipping and handling costs, for any products returned in accordance with this Refund Policy. Refunds will be processed within 14 days of receipt of the returned product.
- Warranty: All products come with a limited warranty of 30 days from the date of purchase. If a product is defective, we will replace the product or provide a full refund, at our discretion. This warranty is in addition to, and does not limit or replace, any rights you may have under the Australian Consumer Law.
- Limitation of Liability: To the fullest extent permitted by law, including the Australian Consumer Law, our liability for breach of any implied warranty or condition is limited to the supply of the product again or payment of the cost of having the product supplied again.
Messaging Terms & Conditions
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Mighty Booch. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Mighty Booch. Mighty Booch reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Mighty Booch also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Mighty Booch again, just sign up as you did the first time and Mighty Booch will start sending messages to you again.
Info
For support regarding our services, email us at hello@mightybooch.com.au or, if supported, text “HELP” to +61403307071 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Mighty Booch, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at hello@mightybooch.com.au. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our http://eepurl.com/jazPuQ.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
REMEMBER TO KEEP YOUR KOMBUCHA COLD!
Kombucha must be kept below 5ºC.
Temperatures over 5ºC for extended periods of time may result in fermentation kicking off again and spoiling your kombucha.